Front integration

Send messages and replies, manage conversations, contacts and tags in Front, and start flows on new messages or comments.

Customer support5 triggers · 21 actions

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Build it by describing it

Type a sentence like this and the copilot builds, validates and simulates the workflow.

When “New Comment” happens in Front, check the details with AI, then “Add Comment” and tell my team in Slack.

Simulated before it goes live
Fixes proposed when something breaks
One credit per run

Triggers

Start a workflow when this happens

WHEN
New Comment
Fires when a new comment is posted on a conversation in Front.
WHEN
New Inbound Message
Fires when a new message is received in a shared inbox.
WHEN
New Outbound Message
Fires when a message is sent or replied to in Front.
WHEN
New Tag Added to Message
Fires when a tag is applied to a conversation.
WHEN
New Conversation State Change
Triggers when a conversation changes to a specified state.

Actions

Then Calibra can do this for you

DO
Add Comment
Add a comment (internal note) to a conversation in Front.
DO
Add Contact Handle
Add a handle (email, phone number, etc.) to an existing Contact.
DO
Add Conversation Links
Link external references (URLs) to a conversation.
DO
Add Conversation Tags
Add one or more tags to a conversation.
DO
Assign/Unassign Conversation
Assign a conversation to a teammate or remove assignment.
DO
Create Account
Create a new account in Front.
DO
Create Contact
Create a new contact in Front.
DO
Create Draft
Create a draft message in Front.
DO
Create Draft Reply
Create a draft reply to an existing conversation (subject/quote etc.) without sending immediately.
DO
Create Link
Create a Link in Front (name, external URL).
DO
Find Account
List company accounts and optionally filter by email domain or external ID.
DO
Find Contact
Look up a contact by handle (email, phone, etc.) or other identifying field.
DO
Find Conversation
Find a conversation by search filters such as subject, participants, tags, inbox, etc.
DO
Remove Contact Handle
Remove a handle (email, phone number, etc.) from an existing Contact.
DO
Remove Conversation Links
Remove external links from a conversation in Front.
DO
Send Message
Send a new message (starts a conversation) with subject, recipients, body, attachments, tags, etc.
DO
Send Reply
Send a reply to a conversation in Front.
DO
Update Account
Update an existing account in Front.
DO
Update Contact
Update an existing contact in Front.
DO
Update Conversation
Modify conversation properties: status, assignee, inbox, tags, etc.
DO
Update Link
Update the name or external URL of a Link in Front.