Aidbase integration

Add FAQs, videos and websites to Aidbase, generate chatbot replies, and start flows on ticket and email events.

Customer supportCommunication8 triggers · 7 actions

Build it by describing it

Type a sentence like this and the copilot builds, validates and simulates the workflow.
When “Email Received” happens in Aidbase, check the details with AI, then “Add Video” and tell my team in Slack.
  • Simulated before it goes live
  • Fixes proposed when something breaks
  • One credit per run

Triggers

Start a workflow when this happens
  • WHEN
    Email Received

    Fires when a new email is received in an Aidbase inbox.

  • WHEN
    Email Status Changed

    Fires when the status of an email changes.

  • WHEN
    Email Priority Changed

    Fires when an email’s priority is changed.

  • WHEN
    Email Sent

    Fires when an email is sent from Aidbase.

  • WHEN
    Ticket Created

    Fires when a new ticket is created in Aidbase.

  • WHEN
    Ticket Priority Changed

    Fires when the priority of an existing ticket changes.

  • WHEN
    Ticket Status Changed

    Fires when a ticket’s overall status changes.

  • WHEN
    Ticket New Comment

    Fires when a new comment is added to an existing ticket.

Actions

Then Calibra can do this for you
  • DO
    Add Video

    Adds a YouTube video URL as knowledge to the Aidbase knowledge base.

  • DO
    Add Website

    Adds a website URL as a knowledge source for Aidbase.

  • DO
    Add FAQ Item

    Adds a new question/answer item to an existing FAQ; supports categories.

  • DO
    Create FAQ

    Creates a new FAQ entry with title and description.

  • DO
    Create Chatbot Reply

    Generates an AI chatbot reply given a message and optional session context.

  • DO
    Start Training

    Starts a training job on an existing knowledge base item (FAQ, website, video, etc.).

  • DO
    Custom API Call

    Make a custom API call to a specific endpoint.

Questions

Is the Aidbase integration free?

Yes. Aidbase is available on every Calibra plan, including the free plan, which needs no card.

How is Aidbase usage billed?

Calibra charges one credit per workflow run, however many steps it has. Steps that read from or write to this app do not cost extra.

Can I connect Aidbase without writing code?

Yes. Describe the process in plain words and the AI copilot builds the workflow with Aidbase for you. You can also use templates or the visual editor.

Describe your first process. Watch it run today.

Free plan, no card. One credit per run, however many steps it has.