WATI integration

Send WhatsApp template and session messages from your WATI Team Inbox, manage contacts and templates, and react instantly to incoming WhatsApp messages.

Communication Customer support1 triggers · 7 actions

Connect WATI free See what you can automate

Build it by describing it

Type a sentence like this and the copilot builds, validates and simulates the workflow.

When “New Incoming Message” happens in WATI, check the details with AI, then “Send Template Message” and tell my team in Slack.

Simulated before it goes live
Fixes proposed when something breaks
One credit per run

Triggers

Start a workflow when this happens

WHEN
New Incoming Message
Triggers instantly when a contact sends a WhatsApp message to your WATI number. Calibra creates the WATI webhook for you and removes it when you turn the flow off.

Actions

Then Calibra can do this for you

DO
Send Template Message
Sends an approved WhatsApp template message to one contact. Templates can be sent at any time, even outside the 24-hour window.
DO
Send Session Message
Sends a free-text WhatsApp message in an open conversation. WhatsApp only allows it within 24 hours of the contact's last message; outside that window, send a template.
DO
Add Contact
Adds a new contact to WATI with a name, WhatsApp number and optional custom attributes.
DO
Get Contact
Looks up a WATI contact by WhatsApp number or contact ID.
DO
Get Contacts
Lists your WATI contacts, one page at a time.
DO
List Templates
Lists your WATI WhatsApp message templates with their status, category, language and parameters.
DO
Custom WATI API Request
Makes a request to any endpoint of the WATI API with your connection, for example /api/ext/v3/... (V3) or /{tenantId}/api/v1/... (legacy).