Sinch Conversation API integration

Send and receive SMS, WhatsApp, RCS, Messenger and other channel messages with the Sinch Conversation API, and manage contacts and conversations. Sending messages uses your Sinch credit; it never buys numbers or adds credit.

Communication Customer support1 triggers · 9 actions

Connect Sinch Conversation API free See what you can automate

Build it by describing it

Type a sentence like this and the copilot builds, validates and simulates the workflow.

When “New Incoming Message” happens in Sinch Conversation API, check the details with AI, then “Send Text Message” and tell my team in Slack.

Simulated before it goes live
Fixes proposed when something breaks
One credit per run

Triggers

Start a workflow when this happens

WHEN
New Incoming Message
Triggers instantly when a customer sends a message to your Sinch Conversation API app (SMS reply, WhatsApp, Messenger...). Each app accepts up to 5 webhooks.

Actions

Then Calibra can do this for you

DO
Send Text Message
Sends a text message through one of your Sinch Conversation API channels (SMS, WhatsApp, RCS, Messenger...). It uses your Sinch credit and is sent once: it is not retried automatically.
DO
Send Template Message
Sends a message from a template saved in Sinch (for example an approved WhatsApp template). It uses your Sinch credit and is sent once: it is not retried automatically.
DO
List Messages
Lists sent and received messages, newest first, filtered by app, contact, conversation, channel, direction or date.
DO
Get Message
Gets one message by its ID: text, channel, direction, contact and when it was accepted.
DO
Find Contact
Finds contacts by phone number or channel identity, by external ID, or by contact ID. Leave all filters empty to list the first contacts.
DO
Create Contact
Creates a contact in your Sinch project with a phone number or channel identity, name, email and external ID. Sinch also creates contacts automatically when you message someone new.
DO
List Conversations
Lists the conversations of an app or of a contact, optionally only active ones or only on one channel.
DO
List Apps
Lists the Conversation API apps of your project with their channels and status. Channel credentials are never returned.
DO
Custom Sinch Conversation API Request
Makes a request to any endpoint of your project in the Sinch Conversation API. Requests that send messages use your Sinch credit and are not retried.

Questions

Is the Sinch Conversation API integration free?

Yes. Sinch Conversation API is available on every Calibra plan, including the free plan, which needs no card.

How is Sinch Conversation API usage billed?

Calibra charges one credit per workflow run, however many steps it has. Steps that read from or write to this app do not cost extra.

Can I connect Sinch Conversation API without writing code?

Yes. Describe the process in plain words and the AI copilot builds the workflow with Sinch Conversation API for you. You can also use templates or the visual editor.

Describe your first process. Watch it run today.

Free plan, no card. One credit per run, however many steps it has.

Start free See pricing