Messenger messages sorted by AI with a team alert in Slack
Every new message to your Facebook Page is classified by AI and reaches Slack with a suggested reply.
Customer supportAICustomer support
How it works
Never leave a message unanswered: every new message your Facebook Page receives in Messenger is classified by AI (question, order, issue, quote, complaint, spam or other), AI suggests a reply and the team gets an alert in Slack with the message, the type and the suggestion so they can answer from Meta Business Suite. It never replies to the customer automatically. Edit the rules in the AI step with your hours and policies.
- Simulate it before it goes live
- Adjust any step in the visual editor
- One credit per run
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Free plan, no card. One credit per run, however many steps it has.