GLPI integration

Create, update and follow up tickets in GLPI, look up computers and other IT assets, list any GLPI item and react to new tickets.

Build it by describing it

Type a sentence like this and the copilot builds, validates and simulates the workflow.

When “New Ticket” happens in GLPI, check the details with AI, then “Create Ticket” and tell my team in Slack.

Start a workflow when this happens

Then Calibra can do this for you

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Create Ticket
Creates a ticket (incident or request) in GLPI with a title, description, urgency and optional category.
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Get Ticket
Gets a GLPI ticket by ID with its status, urgency, priority, category and dates. Optionally includes its followups.
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Update Ticket
Changes the status, urgency, impact, priority, type, category or title of a GLPI ticket. Only the fields you fill in are changed.
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Add Followup
Adds a followup (comment) to a GLPI ticket, public or private.
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Search Items
Lists items of a GLPI type (tickets, computers, users, printers…) page by page, optionally filtered by text in one or more fields.
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Get Asset
Gets a computer or other GLPI asset by ID, optionally with its components, disks, software, network ports, financial info, contracts and tickets.
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Custom GLPI API Request
Makes a request to any endpoint of your GLPI REST API (apirest.php). Calibra opens a session with your user token and adds the Session-Token and App-Token headers; GLPI closes that session when it expires.